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Terms & Conditions

Shipping: We ship within 24 Hours (Monday – Friday, except holidays). We ship via USPS, FedEx or UPS depending on the type of order. Standard shipping (1-6 business days) is free. There is an extra shipping charge for orders to Alaska, Hawaii, Puerto Rico or Military APO/FPO addresses. If you have special shipping needs, please feel free to contact us. We are here to do our best for your satisfaction.

Privacy and Security: As Ecartridgedealer, we are committed to protect your privacy. Any recorded IP addresses are not linked to personally identifiable information or sold to anyone. We surely keep your personal information safe to avoid any kind of solicitations.

Payment: We Accept Payment via Major Credit Cards – Visa, MasterCard, Discover and American Express. Now for a safe purchase, we accept payments via PayPal for all your transactions with Ecartridgedealer.com.

Warranty and Return Policy: All of our products are backed by a full one year 100% satisfaction guarantee. Problems happen from time to time and we want to assure you that the appropriate action will be taken to solve the problems and fulfill your needs.

Unopened Cartridges:  Unopened cartridges may be returned within 6 months of purchase for a full refund of the purchase price or a credit of the purchase price towards an exchange. Please keep in mind that shipping charges are not refundable.

Opened Cartridges:  If you are unsatisfied with your cartridge or find it has a defect, it may be returned within 6 months of purchase for a replacement cartridge or a full refund of the purchase price. Please keep in mind that shipping charges are not refundable.

Taxes:  By national and state law, the applicable sales tax will be charged to all Ecartridgedealer.com customers unless you have a tax exempt status. For information on becoming a Ecartridgedealer.com's Tax exempt customer please call us at 1 (312) 802 - 3572, or email us at sales@ecartridgedealer.com.